Steep Management, LLC was founded with the intent to enable ski resort mountain operations to expand leadership development by increasing front line staff productivity and efficiency through providing tools that enable technical information sharing and behavioral changes, which breed trust and inclusion.
The founder, Bob Ackland, realized after 18 years of managing ski areas that there was a real need to address how work gets done on the hill, not from a technological perspective but from an organizational and management perspective. It was recognized that budgets are tight and the right tools and sharing of information were the most efficient ways to begin the process of making work and conditions better.
Steep Management uses it experience to listen and understand how work is done. It faults no one in its review of existing conditions. It seeks opportunity to make things better by sharing information and asking probing questions on why and how organizations want to get better. It is often realized that the answers lie within the organization and Steep is only the motivator or catalyst in finding the solution. Much of Bob’s thinking has been influenced by the writings of Patrick Lencioni, Geary A. Rummler and Alan P. Brache. Bob’s belief is to keep it straight forward and simple.
Steep Management currently offers software to help mountain operations be better organized and manage their maintenance requirements in the most efficient manner.
Steep Management has experience in ski area operations, particularly with the challenges of strategic daily routines and workflow. Developed For Ski Industry Professionals, by Ski Industry Professionals. Through our software products we can assist you in maintaining focus on those things which you and your team need to meet your goals and objectives.
Database of record: Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.
Rapid, intuitive retrieval of current and historical data (accessible on or offsite) improves decision making at all levels of management.
Simple report generation.
Reduces risk and potential lawsuits.
Supports visualization of current and future mountain infrastructure (e.g. Gazex explosives locations, forest thinning, designing new runs, parking, etc.).
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The web and mobile application suite will provide editing and data collection tools for mapping incidents (wrecks, accidents) of any kind.
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Ability to document, track and analyze slope conditions with one tool.
Ease of real-time data entry (no more logbooks or spreadsheets!).
Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.
Provides detailed current and historical weather patterns for visualizing/predicting.
Saves money through more precise use of explosives.
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The dispatch and risk module leverage Esri’s Survey 123 for ArcGIS, providing an intuitive survey-form, data-driven workflow for point feature collection and reporting. Data collected with SmartMountain Survey apps, which are available for both web browsers and native desktop and mobile apps for standard operating systems, are integrated with one or more SmartMountain modules, providing real-time or disconnected and later synchronized workflows for data collection and integration.
Each ski resort decided what they wish to display on the Dispatch Dashboard including on-hill incidents, walk-in incidents, on-hill refusals, missing persons, work details for different departments, ski patrol rosters for the day, clearances, and sweeps.
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