SmartMountain Founder

SmartMountain Founder

As I have indicated in prior posts, I wanted to represent SmartMountain because I believed it to be the best solution for incident and dispatch management. I still believe that, but I have become more impressed with the founder of Smart Mountain as I have interacted with him. Wetherbee Dorshow, the founder, is a scientist and a professor – check out his background

More important to me is that Wetherbee is invested in his work. Wetherbee’s recent interaction at a Jackson Hole Mountain Resort was pretty revealing. Here is a shot of Wetherbee with some notable ski and mountain folk getting their input for SmartMountain. Wetherbee’s comments:

“While working up at Jackson Hole last week on one of our SmartMountain implementations, I ran into Tommy Moe, aka the Golden Boy (1994 Winter Olympics). Tommy uses SmartMountain as a guide for both Jackson Hole Mountain Guides (JH) and Tordillo Heli (AK). Mike Rheam, on my left in the photo, is a longtime AVY forecaster for JHMR and the Bridger-Teton National Forest AVY center.”

A sense of humor is always a strong point for me relating to people. Wetherbee surprised me, or I should say the Jackson Hole Mountain Resort folks surprised me, and I’d say Wetherbee as well with this photo and this comment; “A couple of years back, JHMR patrol tried a different dispatch/risk solution, thinking it might be better than Earth Analytic’s SmartMountain Dispatch/Risk module. Well, after a couple of months, they switched back to SmartMountain and never looked back. I found this sticker in the AVY Lab, made by the lead dispatcher. What a remarkable testament to the outstanding value of our hashtag#arcgis hashtag#SmartMountain solution. For the record, they never stopped using the SmartMountain Avalanche module, which leads the industry.


As you all know, it takes much effort to get you to look at new products and ways of doing things, and this is quite a testament to what SmartMountain is and can do for ski patrol’s around the country. Wetherbee’s involvement with the Avy folks and ski patrol is what makes SmartMountain an evolving and better system.

The people behind the product are essential to you and me and the best reason to use SmartMountain at your ski area.

Data and Information

Database of record: Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Rapid, intuitive retrieval of current and historical data (accessible on or offsite) improves decision making at all levels of management.

Simple report generation.

Reduces risk and potential lawsuits.

Supports visualization of current and future mountain infrastructure (e.g. Gazex explosives locations, forest thinning, designing new runs, parking, etc.).


Please click on the images to learn more

Ski Patrol

  • Ease of real-time data entry (no more logbooks or spreadsheets!).
  • Use of common language allows for consistent communication and information sharing.
  • Increases safety by minimizing accidents through pattern analysis of incidents.
  • Accident Investigation and Risk Management.
  • Snow Safety (Ski Patrol) Training.

The web and mobile application suite will provide editing and data collection tools for mapping incidents (wrecks, accidents) of any kind.

Please click on the images to learn more.

Avalanche Module


Ability to document, track and analyze slope conditions with one tool.

Ease of real-time data entry (no more logbooks or spreadsheets!).

 Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Provides detailed current and historical weather patterns for visualizing/predicting.

Saves money through more precise use of explosives. 

Please click on the images to learn more.


The dispatch and risk module leverage Esri’s Survey 123 for ArcGIS, providing an intuitive survey-form, data-driven workflow for point feature collection and reporting. Data collected with SmartMountain Survey apps, which are available for both web browsers and native desktop and mobile apps for standard operating systems, are integrated with one or more SmartMountain modules, providing real-time or disconnected and later synchronized workflows for data collection and integration.

Each ski resort decided what they wish to display on the Dispatch Dashboard including on-hill incidents, walk-in incidents, on-hill refusals,  missing persons, work details for different departments, ski patrol rosters for the day, clearances, and sweeps.

Please click on the images to learn more.


  • Logs for Lift Maintenance, Lift Operations, and Groomer inspections, as well as building inspections.
  • Logs can record data and signatures, can record stops, station assignments.
  • Logs are tracked by calendar.


  • Management review made easy through the use of Excel – reviewing a major grouping of assets or a single component of an asset such as a drive or a gearbox.
  • All information related to a system(asset) is in one place whether it be a lift inspection report, a manual, oil analysis, a service bulletin, or a letter from a vendor.


  • Every user has a unique dashboard.
  • Dashboards can be customized to reflect a user’s specific needs.
  • Quick access to the status of work and cost .


  • The schedule function in MountainOffice provides for detailed instructions by task, recording of data such as the temperature of a gearbox, and service bulletins.
  • All schedules can have a time or counter trigger.