SmartMountain™ Dispatch and Safety program now marketed by Steep Management

SmartMountain™ Dispatch and Safety program now marketed by Steep Management

Steep Management is now an authorized seller of SmartMountain™. Earth Analytic, the developer of SmartMountain™, and Steep Management have agreed to a relationship whereby Steep Management will be the primary seller of SmartMountain™ to ski areas throughout North America.

“We know that understanding your ski area’s terrain is integral to ski area management and planning. Developed with ski area owners and personnel in mind, SmartMountain™ is a cutting-edge enterprise solution that combines the remarkable advances that have been made in web-based mapping technology with custom data created specifically for your ski area,” says Wetherbee Dorshow, Ph.D., founder of Earth Analytic, Inc. Built on the ArcGIS platform from GIS software leader EsriSmartMountain™ provides you with all the tools required to conduct and monitor ski area activities and operations with maximum efficiency, effectiveness, and safety. This GIS solution entails hands-on training, terrain analysis, and GIS online web application development.

Bob Ackland, Steep Management’s founder, believes that SmartMountain™ will be the new standard for ski patrols across North America. According to Ackland, “the utilization of simple yet excellent data for pinpointing injuries on the hill, the ease of recording the patient’s data, maintaining files, increasing safety by minimizing accidents through pattern analysis of incidents, and ease of accident investigation with a detailed dispatch feature will greatly enhance the efficiency and productivity of ski patrol operations as well as providing mountain operations with new abilities to look at the mountain with a new tool relative to snowmaking and grooming.”

Bob Ackland says, “Steep is excited to offer two excellent products that enable mountain operations at any mountain, large or small, with the tools that will provide a long-term benefit in operations and at the same time improve the work conditions and flow of information. MountainOffice and SmartMountain™ bring the best technology to your mountain for efficiency and safety.”

Earth Analytic, Inc developed expertise in the ArcGIS field, working with a broad spectrum of mapping, geospatial analysis, consulting, and environmental services for scientists, engineers, planners, land managers, energy and utility companies, conservation groups, and governmental agencies in creating SmartMountain™, a suite of web and mobile applications designed to collect, organize and share information vital to maintaining snow safety and improving facility operations in ski areas and other alpine environments. Earth Analytic entered the ski industry through avalanche tracking and snow safety. The Risk and Snow safety module directly resulted from the work with several mountains.

Steep Management, founded in 2009, concentrates its efforts solely on the ski resort and ski community arena with a focus on strategic implementation, leadership development, and organizational performance improvement.

The principal of Steep is Bob Ackland, a retired ski executive with over 40 years of experience in the outdoor recreation industry  – 20 of which are in the ski resort management field.

Please get in touch with Bob Ackland for more information on SmartMountain™

Data and Information

Database of record: Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Rapid, intuitive retrieval of current and historical data (accessible on or offsite) improves decision making at all levels of management.

Simple report generation.

Reduces risk and potential lawsuits.

Supports visualization of current and future mountain infrastructure (e.g. Gazex explosives locations, forest thinning, designing new runs, parking, etc.).


Please click on the images to learn more

Ski Patrol

  • Ease of real-time data entry (no more logbooks or spreadsheets!).
  • Use of common language allows for consistent communication and information sharing.
  • Increases safety by minimizing accidents through pattern analysis of incidents.
  • Accident Investigation and Risk Management.
  • Snow Safety (Ski Patrol) Training.

The web and mobile application suite will provide editing and data collection tools for mapping incidents (wrecks, accidents) of any kind.

Please click on the images to learn more.

Avalanche Module


Ability to document, track and analyze slope conditions with one tool.

Ease of real-time data entry (no more logbooks or spreadsheets!).

 Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Provides detailed current and historical weather patterns for visualizing/predicting.

Saves money through more precise use of explosives. 

Please click on the images to learn more.


The dispatch and risk module leverage Esri’s Survey 123 for ArcGIS, providing an intuitive survey-form, data-driven workflow for point feature collection and reporting. Data collected with SmartMountain Survey apps, which are available for both web browsers and native desktop and mobile apps for standard operating systems, are integrated with one or more SmartMountain modules, providing real-time or disconnected and later synchronized workflows for data collection and integration.

Each ski resort decided what they wish to display on the Dispatch Dashboard including on-hill incidents, walk-in incidents, on-hill refusals,  missing persons, work details for different departments, ski patrol rosters for the day, clearances, and sweeps.

Please click on the images to learn more.


  • Logs for Lift Maintenance, Lift Operations, and Groomer inspections, as well as building inspections.
  • Logs can record data and signatures, can record stops, station assignments.
  • Logs are tracked by calendar.


  • Management review made easy through the use of Excel – reviewing a major grouping of assets or a single component of an asset such as a drive or a gearbox.
  • All information related to a system(asset) is in one place whether it be a lift inspection report, a manual, oil analysis, a service bulletin, or a letter from a vendor.


  • Every user has a unique dashboard.
  • Dashboards can be customized to reflect a user’s specific needs.
  • Quick access to the status of work and cost .


  • The schedule function in MountainOffice provides for detailed instructions by task, recording of data such as the temperature of a gearbox, and service bulletins.
  • All schedules can have a time or counter trigger.