News from Austria on MountainOffice

News from Austria on MountainOffice

Connecting six resorts via remote server

Not usual for Steep to report on the activities of SEC Gmbh, partners in Steep Management, but SEC has just inked a contract with the Schultz family group, which owns six ski resorts, eight hotels, and a golf course.
The news that is important is that this installation will be on a central remote server connected via the Internet throughout the six ski resorts. Other resorts have migrated to this type of installation as they have expanded their holdings or expanded the use of MountainOffice. The Schultz group has seen the value of having each resort manage their maintenance and parts but yet have the ability from a management perspective to oversee all the resorts as a single entity. Best of both worlds.
The configuration of the network is quite simple and does not involve much in the way of additional equipment.
MountainOffice has adapted to the consolidation within the ski industry worldwide. This connectivity of resorts enables organizations like Vail Resorts, Alterra, Powdr, and Boyne here in North America to consider MountainOffice as a real solution to their maintenance management providing the flexibility in allowing the individual resorts to operate with their workflows and processes but have oversight from a corporate perspective. The value gained is substantial as compared to using non ski area software or creating internal applications. MountainOffice can provide the needs at a very substantial value savings versus the alternatives.

Give Steep Management a call at (802) 279-3081 to learn more.

Data and Information

Database of record: Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Rapid, intuitive retrieval of current and historical data (accessible on or offsite) improves decision making at all levels of management.

Simple report generation.

Reduces risk and potential lawsuits.

Supports visualization of current and future mountain infrastructure (e.g. Gazex explosives locations, forest thinning, designing new runs, parking, etc.).


Please click on the images to learn more

Ski Patrol

  • Ease of real-time data entry (no more logbooks or spreadsheets!).
  • Use of common language allows for consistent communication and information sharing.
  • Increases safety by minimizing accidents through pattern analysis of incidents.
  • Accident Investigation and Risk Management.
  • Snow Safety (Ski Patrol) Training.

The web and mobile application suite will provide editing and data collection tools for mapping incidents (wrecks, accidents) of any kind.

Please click on the images to learn more.

Avalanche Module


Ability to document, track and analyze slope conditions with one tool.

Ease of real-time data entry (no more logbooks or spreadsheets!).

 Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Provides detailed current and historical weather patterns for visualizing/predicting.

Saves money through more precise use of explosives. 

Please click on the images to learn more.


The dispatch and risk module leverage Esri’s Survey 123 for ArcGIS, providing an intuitive survey-form, data-driven workflow for point feature collection and reporting. Data collected with SmartMountain Survey apps, which are available for both web browsers and native desktop and mobile apps for standard operating systems, are integrated with one or more SmartMountain modules, providing real-time or disconnected and later synchronized workflows for data collection and integration.

Each ski resort decided what they wish to display on the Dispatch Dashboard including on-hill incidents, walk-in incidents, on-hill refusals,  missing persons, work details for different departments, ski patrol rosters for the day, clearances, and sweeps.

Please click on the images to learn more.


  • Logs for Lift Maintenance, Lift Operations, and Groomer inspections, as well as building inspections.
  • Logs can record data and signatures, can record stops, station assignments.
  • Logs are tracked by calendar.


  • Management review made easy through the use of Excel – reviewing a major grouping of assets or a single component of an asset such as a drive or a gearbox.
  • All information related to a system(asset) is in one place whether it be a lift inspection report, a manual, oil analysis, a service bulletin, or a letter from a vendor.


  • Every user has a unique dashboard.
  • Dashboards can be customized to reflect a user’s specific needs.
  • Quick access to the status of work and cost .


  • The schedule function in MountainOffice provides for detailed instructions by task, recording of data such as the temperature of a gearbox, and service bulletins.
  • All schedules can have a time or counter trigger.