MountainOffice New

MountainOffice New

Mobile App now on all platforms

The groundwork for this rollout has been laid out to you in the past two newsletters. Now, I can actually show you what I have been so excited about during the last year. 

The Operations Logbook has been built with lifts top of mind, but the use of this feature can be utilized in many other parts of the operation of a ski area. The Logbook will be an extremely useful tool for ski patrol in performing trail checks, sweeps, and avalanche mitigation work; for grooming in recording pre-grooming inspections of Snowcats, and grooming operations data points; summer operations of zip lines, coasters, and alpine slides. The limit is your imagination and innovation.

The Logbook provides for pre-operational, operation and post-operational checklists as well as the weather for the day, staff for the day, operational interruptions (stops), and weekly and monthly inspection checklists. All changes are time stamped providing a noticeably clear picture of a piece of equipment’s operation for each day it is in operation.

Three ski areas in North America are now beta sites for the Logbook. These ski areas will provide feedback and suggestions for improving the performance of the Logbook. The Operations Logbook will be available for the upcoming ski season.

The Logbook and the new Mobile App, which is now accessible from any platform, android, IOS and Windows are the excellent examples of how MountainOffice keeps responding to ski areas inputs and needs.

Steep Management is happy to discuss these new features of MountainOffice as well as the MountainOffice’s main function of make management of ski area assets, lifts, groomers, snow machines, snowmaking systems, and facilities, easier for you, mountain operations managers and personnel.

Data and Information

Database of record: Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Rapid, intuitive retrieval of current and historical data (accessible on or offsite) improves decision making at all levels of management.

Simple report generation.

Reduces risk and potential lawsuits.

Supports visualization of current and future mountain infrastructure (e.g. Gazex explosives locations, forest thinning, designing new runs, parking, etc.).


Please click on the images to learn more

Ski Patrol

  • Ease of real-time data entry (no more logbooks or spreadsheets!).
  • Use of common language allows for consistent communication and information sharing.
  • Increases safety by minimizing accidents through pattern analysis of incidents.
  • Accident Investigation and Risk Management.
  • Snow Safety (Ski Patrol) Training.

The web and mobile application suite will provide editing and data collection tools for mapping incidents (wrecks, accidents) of any kind.

Please click on the images to learn more.

Avalanche Module


Ability to document, track and analyze slope conditions with one tool.

Ease of real-time data entry (no more logbooks or spreadsheets!).

 Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Provides detailed current and historical weather patterns for visualizing/predicting.

Saves money through more precise use of explosives. 

Please click on the images to learn more.


The dispatch and risk module leverage Esri’s Survey 123 for ArcGIS, providing an intuitive survey-form, data-driven workflow for point feature collection and reporting. Data collected with SmartMountain Survey apps, which are available for both web browsers and native desktop and mobile apps for standard operating systems, are integrated with one or more SmartMountain modules, providing real-time or disconnected and later synchronized workflows for data collection and integration.

Each ski resort decided what they wish to display on the Dispatch Dashboard including on-hill incidents, walk-in incidents, on-hill refusals,  missing persons, work details for different departments, ski patrol rosters for the day, clearances, and sweeps.

Please click on the images to learn more.


  • Logs for Lift Maintenance, Lift Operations, and Groomer inspections, as well as building inspections.
  • Logs can record data and signatures, can record stops, station assignments.
  • Logs are tracked by calendar.


  • Management review made easy through the use of Excel – reviewing a major grouping of assets or a single component of an asset such as a drive or a gearbox.
  • All information related to a system(asset) is in one place whether it be a lift inspection report, a manual, oil analysis, a service bulletin, or a letter from a vendor.


  • Every user has a unique dashboard.
  • Dashboards can be customized to reflect a user’s specific needs.
  • Quick access to the status of work and cost .


  • The schedule function in MountainOffice provides for detailed instructions by task, recording of data such as the temperature of a gearbox, and service bulletins.
  • All schedules can have a time or counter trigger.