MountainOffice more Web-based

MountainOffice more Web-based

MountainOffice has just released its latest update, version 1.4.5, but that does not stop the developers from continuing to move MountainOffice forward. After the 2023 InterAlpin in Innsbruck, MountainOffice staff reviewed the input they accumulated from existing clients, potential clients, and even competitors to check where they were at and where the input was telling them they need to move toward.  The results were quite encouraging and in synch with the staff’s thinking.

The encouraging input reflected that MountainOffice is the best ski area dedicated software for organizing mountain operations workflow, tracking, and scheduling maintenance, and organizing records by specific assets. To me, this is amazing when you think that in the largest gathering of ski area operations people in the world, with people from all over the world that the MountainOffice staff came away with this summarization of input from three full days of talking with ski area operators.

With this encouraging news, MountainOffice, as with version 1.4.5, continues to migrate towards a fully functional web-based platform that can be hosted in the cloud or on a ski area’s own server and be accessed from any device that can connect to the internet or a cellular data connection.  The current desktop network version is being utilized for certain setup features, but I don’t suspect that will last for long. The current app, which is entirely web-based can perform ~90% of what has been done via the desktop version.

Simplicity is still the underlying goal as it is recognized that users don’t want to deal with multi-step access and requirements to record their work. Also, the ability to have real-time accessibility for supervisors to check on work status has become another plus, especially in lift operations relating to a lift’s operation logbook.

One of the many things that keep us encouraged is that the MountainOffice developers are listening to the users and trying to find ways to solve concerns and issues that apply across multiple inputs.  One other significant benefit is the increased use of mobile users and fewer super users, desktop and mobile, is that the overall cost of an installed system has dropped a bit. Not a lot but in today’s world of increasing pricing this is good news.

Steep Management looks forward to sharing more good news from Austria on the progress of MountainOffice for the future.

Data and Information

Database of record: Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Rapid, intuitive retrieval of current and historical data (accessible on or offsite) improves decision making at all levels of management.

Simple report generation.

Reduces risk and potential lawsuits.

Supports visualization of current and future mountain infrastructure (e.g. Gazex explosives locations, forest thinning, designing new runs, parking, etc.).


Please click on the images to learn more

Ski Patrol

  • Ease of real-time data entry (no more logbooks or spreadsheets!).
  • Use of common language allows for consistent communication and information sharing.
  • Increases safety by minimizing accidents through pattern analysis of incidents.
  • Accident Investigation and Risk Management.
  • Snow Safety (Ski Patrol) Training.

The web and mobile application suite will provide editing and data collection tools for mapping incidents (wrecks, accidents) of any kind.

Please click on the images to learn more.

Avalanche Module


Ability to document, track and analyze slope conditions with one tool.

Ease of real-time data entry (no more logbooks or spreadsheets!).

 Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Provides detailed current and historical weather patterns for visualizing/predicting.

Saves money through more precise use of explosives. 

Please click on the images to learn more.


The dispatch and risk module leverage Esri’s Survey 123 for ArcGIS, providing an intuitive survey-form, data-driven workflow for point feature collection and reporting. Data collected with SmartMountain Survey apps, which are available for both web browsers and native desktop and mobile apps for standard operating systems, are integrated with one or more SmartMountain modules, providing real-time or disconnected and later synchronized workflows for data collection and integration.

Each ski resort decided what they wish to display on the Dispatch Dashboard including on-hill incidents, walk-in incidents, on-hill refusals,  missing persons, work details for different departments, ski patrol rosters for the day, clearances, and sweeps.

Please click on the images to learn more.


  • Logs for Lift Maintenance, Lift Operations, and Groomer inspections, as well as building inspections.
  • Logs can record data and signatures, can record stops, station assignments.
  • Logs are tracked by calendar.


  • Management review made easy through the use of Excel – reviewing a major grouping of assets or a single component of an asset such as a drive or a gearbox.
  • All information related to a system(asset) is in one place whether it be a lift inspection report, a manual, oil analysis, a service bulletin, or a letter from a vendor.


  • Every user has a unique dashboard.
  • Dashboards can be customized to reflect a user’s specific needs.
  • Quick access to the status of work and cost .


  • The schedule function in MountainOffice provides for detailed instructions by task, recording of data such as the temperature of a gearbox, and service bulletins.
  • All schedules can have a time or counter trigger.