In the latest edition of Bob’s Bits, it was mentioned that the new version of MountainOffice has significantly improved its functionality as a tool for Lift Operations Managers and Supervisors. With the added feature of historical trend data, lift mechanics can now easily access information on the components of a lift, making it easier for them to perform their daily, weekly, and monthly tasks.
Although this may seem a small improvement, it can have significant safety implications. With the ability to track adjustments made on brake settings, for example, lift technicians can now identify if any significant changes have been made and take appropriate action.
What’s great about the MountainOffice team is that they actively seek feedback from ski areas and work to make the system more user-friendly. Much of this input comes from front-line users rather than upper management, so the solutions are designed to solve real problems experienced by staff who use the program.