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Bob’s Bits for December 2020

Steep Management

Bob’s Bits for December 2020

HAPPY HOLIDAYS

Not to make fun of our colleagues across the pond but here are examples of stark contrast on safe mazes.  Park City vs. Verbier

The season has started. Snow has been plentiful for a few and the rest are doing the best they can with what mother nature has offered and snowmaking. Let’s hope the balance of 2020 and 2021 yield good snow. We are all living on hope and I hope, no pun intended, with the best public health practices possible.

I am sharing a podcast from Ed Eppley where great attitude prevails. Ed has consulted with the Steamboat ski area on organizational health over the past couple of years. The podcast is an interview with Katie Brown, Steamboat’s VP of Marketing and Sales.

In this month’s newsletter I am speaking out on meetings. My involvement with the CAPA Pro network has strengthened my feelings on meetings. Most in my past have been boring and those include the one’s I have led. If you read this piece on meetings and want to gain some time and effectiveness, give me a call and I think I can help you reduce your pain.

Let’s all be safe and smart and my best to you and yours for the Holidays.

Reach out to Steep Management, we are willing and happy to help you be better.

We can help you create a healthier ski resort by providing individualized solutions to your specific situation—no matter the size of your ski resort, or where you are in North America.
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The Advantage quadrant
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Steep Management has experience in ski area operations, particularly with the challenges of strategic daily routines and workflow. Developed For Ski Industry Professionals, by Ski Industry Professionals. Through our software products we can assist you in maintaining focus on those things which you and your team need to meet your goals and objectives.

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Data and Information

Database of record: Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Rapid, intuitive retrieval of current and historical data (accessible on or offsite) improves decision making at all levels of management.

Simple report generation.

Reduces risk and potential lawsuits.

Supports visualization of current and future mountain infrastructure (e.g. Gazex explosives locations, forest thinning, designing new runs, parking, etc.).

 

Please click on the images to learn more

Ski Patrol

  • Ease of real-time data entry (no more logbooks or spreadsheets!).
  • Use of common language allows for consistent communication and information sharing.
  • Increases safety by minimizing accidents through pattern analysis of incidents.
  • Accident Investigation and Risk Management.
  • Snow Safety (Ski Patrol) Training.

The web and mobile application suite will provide editing and data collection tools for mapping incidents (wrecks, accidents) of any kind.

Please click on the images to learn more.

Avalanche Module

 

Ability to document, track and analyze slope conditions with one tool.

Ease of real-time data entry (no more logbooks or spreadsheets!).

 Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Provides detailed current and historical weather patterns for visualizing/predicting.

Saves money through more precise use of explosives. 

Please click on the images to learn more.

Dispatch

The dispatch and risk module leverage Esri’s Survey 123 for ArcGIS, providing an intuitive survey-form, data-driven workflow for point feature collection and reporting. Data collected with SmartMountain Survey apps, which are available for both web browsers and native desktop and mobile apps for standard operating systems, are integrated with one or more SmartMountain modules, providing real-time or disconnected and later synchronized workflows for data collection and integration.

Each ski resort decided what they wish to display on the Dispatch Dashboard including on-hill incidents, walk-in incidents, on-hill refusals,  missing persons, work details for different departments, ski patrol rosters for the day, clearances, and sweeps.

Please click on the images to learn more.

OPERATIONS LOGBOOK

  • Logs for Lift Maintenance, Lift Operations, and Groomer inspections, as well as building inspections.
  • Logs can record data and signatures, can record stops, station assignments.
  • Logs are tracked by calendar.

INFORMATION

  • Management review made easy through the use of Excel – reviewing a major grouping of assets or a single component of an asset such as a drive or a gearbox.
  • All information related to a system(asset) is in one place whether it be a lift inspection report, a manual, oil analysis, a service bulletin, or a letter from a vendor.

DASHBOARD

  • Every user has a unique dashboard.
  • Dashboards can be customized to reflect a user’s specific needs.
  • Quick access to the status of work and cost .

SCHEDULE/ WORK ORDERS​

  • The schedule function in MountainOffice provides for detailed instructions by task, recording of data such as the temperature of a gearbox, and service bulletins.
  • All schedules can have a time or counter trigger.