MountainOffice has significantly improved its functionality as a tool for Lift Operations Managers and Supervisors.

Steep Management now represents ARENA Slope Management.

What’s your value of good consistent data?

Why are ski area workers unionizing?

For many of you, the season starts in less than 45 days, and that means you are busy getting ready for the start of ski season.

It is a busy Saturday in February, and the mountain is straining under several thousand skiers and riders. All lifts are turning, parking lots are overfull, lodges are jammed, and all looks good. Then the day quickly turns 180 degrees.

Demos for Mountain Office are now available.

Why work WITH Arena?

Wow! Where did the summer go? Resorts are posting their opening schedules, are you ready?

MountainOffice has just released its latest update, version 1.4.5, but that does not stop the developers from continuing to move MountainOffice forward.

The touch points the ski area has with its customers are many and making that easier for the customers is logical and sound business.  The ultimate goal of digital tools is to meet customer expectations and higher levels of customer satisfaction.

Not sure what to think about the national weather – heat, tornados, and flooding. Thoughts and prayers go out to those suffering from the impacts of these violent acts of nature.

Managers who achieve legitimacy have a higher level of trust and influence. This legitimacy will be gained by consistently demonstrating specific behaviors.

Many of the ski areas currently using a digital incident management system made their decision to select the system because the incident management system could connect to a waiver database. But does this help mitigate incidents?

f you want better maintenance for your ski lifts, check out the brief video in this post. It is easy and simple to use MountainOffice.

MountainOffice is excited to announce a new offering specially tailored to small ski areas. Recognizing that smaller ski areas may not have IT departments or even departments dedicated to lifting maintenance or vehicle maintenance, MountainOffice has created MountainOffice LITE.

One of the many things I have learned in my Steep Management experience is that mountain operation management, VP to front-line managers, wants a way of tying all the various functions together.

I often talk about organizational health, and you have heard me talk about alignment.  It is part of the glue that holds everything together positively.  Without alignment, any organization has poor communication, high turnover, and low morale.

What a beautiful stretch of weather we have had in Vermont this past week.  Even had three ski areas offering skiing the first weekend in May; two are the result of snowmaking and the third could stretch the natural snow phenomenon but snowmaking played a role.

In the previous Steep newsletter, I commented on winter weather being split between the East and West, but now the East has a winter and the West, especially California, and Utah, is getting an overload of storms.