Bob Ackland Bob Ackland

MountainOffice LITE

The answer for many small mountains to be able to step up and significantly improve their record-keeping.

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Bob Ackland Bob Ackland

SmartMountain Founder

I have become more impressed with the founder of Smart Mountain as I have interacted with him. Wetherbee Dorshow, the founder, is a scientist and a professor

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Bob Ackland Bob Ackland

What’s Next and Can We Change?

Cycles of behavior come and go, and I am of the opinion we as a society are seeing the beginning of a new behavior as it relates to work in the industrial world. The ski area industry is not immune to this change and will have to look at itself very profoundly to figure out how to continue being successful as the change becomes more predominant.

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Bob Ackland Bob Ackland

Digital Transformation

Everyone from international Fortune 500 enterprises to local mom-and-pop shops should be using Digital Transformation to remain competitive and relevant in today’s world.

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Bob Ackland Bob Ackland

The Blue Collar Lift Mechanic Drought

All ski areas, big and small, have an ongoing need to maintain and improve their physical infrastructure. These positions at ski areas are hard to fill, is this a unique situation for just ski areas? No. it is a national problem across most industries.

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Bob Ackland Bob Ackland

A Shortage of Lift Mechanics and How We Might Solve the Problem

It is no significant revelation that there is and has been a shortage of lift technicians, mechanical and electrical, for several years. The problem is currently exacerbated due to the North American labor shortage brought on by the pandemic. My opinion is that the pandemic did not cause the overall labor shortage but rather accelerated it.

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Bob Ackland Bob Ackland

Having Your Staff Own Your Strategy

One of the biggest challenges I see quite frequently is the lack of buy into the strategy of the organization. I seem more conscious of it now, but as I think back to being involved in the management of a ski area this trait was quite common as well there.

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Bob Ackland Bob Ackland

How Important is a Maintenance Culture?

Recently I had the opportunity to ski at two different resorts on back to back days. With my critical eye I often pay attention to small details at a ski area, guess I can’t let go.

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Bob Ackland Bob Ackland

Onboarding Seasonal Staff

At this time of year, many of you will be looking at adding significant staff members to support your operations during the winter season. In this time of tight labor supply, the onboarding process deserves a bit more thought and investment of time and effort

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Bob Ackland Bob Ackland

Take Away from an Unfortunate Event

The recent ski lift incident in Gudauri, Georgia has certainly gotten plenty of air time and I am sure you have seen various posts about this unfortunate incident.

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