MountainOffice LITE
The answer for many small mountains to be able to step up and significantly improve their record-keeping.
Using Spatial Technology
What is spatial technology and how can it be implemented by ski areas?
SmartMountain Founder
I have become more impressed with the founder of Smart Mountain as I have interacted with him. Wetherbee Dorshow, the founder, is a scientist and a professor
New for Small Ski Areas- MountainOffice LITE
MountainOffice is excited to announce a new offering specially tailored to small ski areas.
Bob’s Bits for January/February 2023
I will rate the past holiday season a success as it seems that ski areas did well with visits no matter the conditions.
Bob’s Bits for December 2022
'Tis the Season – Happy Holidays to you all. May the bullwheels spin, the snow fall, and all guests be happy!
What’s Next and Can We Change?
Cycles of behavior come and go, and I am of the opinion we as a society are seeing the beginning of a new behavior as it relates to work in the industrial world. The ski area industry is not immune to this change and will have to look at itself very profoundly to figure out how to continue being successful as the change becomes more predominant.
What Makes a Ski Area Incident Management Software Package a Good One?
Having represented four different incident management software programs designed for the ski area industry, I thought I’d share with you what I heard from many ski patrols about what makes an excellent program.
What’s Needed From Managers Now
In times of labor shortages, doing things “the way we’ve always done them” may not work anymore.
Digital Transformation
Everyone from international Fortune 500 enterprises to local mom-and-pop shops should be using Digital Transformation to remain competitive and relevant in today’s world.
Can Our Lift Infrastructure be Maintained? Pt. 2
Part two of our discussion on how the three keys to maintaining our lift infrastructure.
Can Our Lift Infrastructure Be Maintained? Pt. 1
A scary question. Right? But I imagine many front-line lift maintenance managers and directors are asking that question in the back of their minds.
The Blue Collar Lift Mechanic Drought
All ski areas, big and small, have an ongoing need to maintain and improve their physical infrastructure. These positions at ski areas are hard to fill, is this a unique situation for just ski areas? No. it is a national problem across most industries.
A Shortage of Lift Mechanics and How We Might Solve the Problem
It is no significant revelation that there is and has been a shortage of lift technicians, mechanical and electrical, for several years. The problem is currently exacerbated due to the North American labor shortage brought on by the pandemic. My opinion is that the pandemic did not cause the overall labor shortage but rather accelerated it.
Having Your Staff Own Your Strategy
One of the biggest challenges I see quite frequently is the lack of buy into the strategy of the organization. I seem more conscious of it now, but as I think back to being involved in the management of a ski area this trait was quite common as well there.
How Important is a Maintenance Culture?
Recently I had the opportunity to ski at two different resorts on back to back days. With my critical eye I often pay attention to small details at a ski area, guess I can’t let go.
Now is the Time to be Thinking of Hiring Seasonal Help for Next Ski Season
As we move through March now is the time to think about next season. I know, the last thing you want to put effort into, but a little time now can make next fall and early winter much easier in terms of staffing and hiring for your seasonal positions.
Onboarding Seasonal Staff
At this time of year, many of you will be looking at adding significant staff members to support your operations during the winter season. In this time of tight labor supply, the onboarding process deserves a bit more thought and investment of time and effort
Take Away from an Unfortunate Event
The recent ski lift incident in Gudauri, Georgia has certainly gotten plenty of air time and I am sure you have seen various posts about this unfortunate incident.