The future in managing the safety and reliability of your ski area.
Improve mountain operations for your crew, the experience for your customers, and increase your profitability.

The database application that provides easy organization for mountain operations.

How Will Mountain Office Benefit You? 

MountainOffice provides ski resort operators the ability to overview their operations, the related maintenance, and documentation for their on-mountain assets. Ski lifts, groomers, snowmaking equipment, and buildings can easily be included in the system. MountainOffice creates transparency, clarity, and efficiency in operations and maintenance.

  • One system for all equipment.
  • Schedules(work orders) can provide excellent guidance and instructions.
  • Time or counter triggers regenerate schedules as they are completed.
  • Clear planning assistance.
  • Information easily accessible.
  • Excellent documentation of maintenance.

“Task Managing, Daily logs, Maintenance scheduling and long-term planning made easier and organized”

Nathan Dorward, Mechanical Services Manager, Revelstoke Mountain Resort, Revelstoke, BC

Software Features

  • Utilizing Firebird data management.
  • Via desktop and mobile.
  • Don’t need to be a computer wizard.
  • Ski lifts, groomers, snowmaking
  • Don’t need to be a computer wizard.

Work Orders

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“MountainOffice is a modern tool for ski resorts which provides organization to capture and to document maintenance and other activities, from lubrication on a sheave assembly to the documentation of external oil-tests for gears, report of safety checks or grip force tests. Everything can be managed and captured very easily with MountainOffice even for lift operators or maintenance staff with a minimum of paper work."

Kronplatz ski resort / Italy Georg Untersteiner, VP operation

Data and Information

Database of record: Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Rapid, intuitive retrieval of current and historical data (accessible on or offsite) improves decision making at all levels of management.

Simple report generation.

Reduces risk and potential lawsuits.

Supports visualization of current and future mountain infrastructure (e.g. Gazex explosives locations, forest thinning, designing new runs, parking, etc.).


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Ski Patrol

  • Ease of real-time data entry (no more logbooks or spreadsheets!).
  • Use of common language allows for consistent communication and information sharing.
  • Increases safety by minimizing accidents through pattern analysis of incidents.
  • Accident Investigation and Risk Management.
  • Snow Safety (Ski Patrol) Training.

The web and mobile application suite will provide editing and data collection tools for mapping incidents (wrecks, accidents) of any kind.

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Avalanche Module


Ability to document, track and analyze slope conditions with one tool.

Ease of real-time data entry (no more logbooks or spreadsheets!).

 Centralized and organized data assists in recognizing and evaluating patterns, resulting in more thoughtful planning and informed predictions.

Provides detailed current and historical weather patterns for visualizing/predicting.

Saves money through more precise use of explosives. 

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The dispatch and risk module leverage Esri’s Survey 123 for ArcGIS, providing an intuitive survey-form, data-driven workflow for point feature collection and reporting. Data collected with SmartMountain Survey apps, which are available for both web browsers and native desktop and mobile apps for standard operating systems, are integrated with one or more SmartMountain modules, providing real-time or disconnected and later synchronized workflows for data collection and integration.

Each ski resort decided what they wish to display on the Dispatch Dashboard including on-hill incidents, walk-in incidents, on-hill refusals,  missing persons, work details for different departments, ski patrol rosters for the day, clearances, and sweeps.

Please click on the images to learn more.


  • Logs for Lift Maintenance, Lift Operations, and Groomer inspections, as well as building inspections.
  • Logs can record data and signatures, can record stops, station assignments.
  • Logs are tracked by calendar.


  • Management review made easy through the use of Excel – reviewing a major grouping of assets or a single component of an asset such as a drive or a gearbox.
  • All information related to a system(asset) is in one place whether it be a lift inspection report, a manual, oil analysis, a service bulletin, or a letter from a vendor.


  • Every user has a unique dashboard.
  • Dashboards can be customized to reflect a user’s specific needs.
  • Quick access to the status of work and cost .


  • The schedule function in MountainOffice provides for detailed instructions by task, recording of data such as the temperature of a gearbox, and service bulletins.
  • All schedules can have a time or counter trigger.