The issues of staff retention and filling seasonal positions are always ones that come to the forefront every fall at ski areas. This presentation from last spring shares how the use of metrics can improve staff engagement, an excellent tool in staff retention and improving performance. The presentation is oriented towards lift maintenance but is applicable across mountain operations.
- Many of us, myself included, think that once we communicate something that we don’t need to repeat ourselves. Once you have raised children you realize that this is not always the case. However, it is not only children who need clarity; repeating instructions or the …Read More »
- Medic52 helps with management and compliance demands on a mountain’s ski patrol. The web- and smartphone-based systems offer incident reporting and detailed analysis of incidents through trends and patterns. Other functions include stock management of medical drugs, rostering, training, asset management, and internal communication. The …Read More »
- Over the course of the last two months, I have had the pleasure of presenting at LMS and RMLA. The subject of my presentation was; Accountability in Maintenance. This was a training session for supervisors and managers in lift maintenance, both presentations were well attended …Read More »