The issues of staff retention and filling seasonal positions are always ones that come to the forefront every fall at ski areas. This presentation from last spring shares how the use of metrics can improve staff engagement, an excellent tool in staff retention and improving performance. The presentation is oriented towards lift maintenance but is applicable across mountain operations.
- Staying on message for improving the work life of a lifty, a snowmaker, and all other front line staff at ski areas, I am again sharing something from Patrick Lencioni. I know I have shared this type of information in the past but I don’t …Read More »
- In addressing planning, forecasting, and budgeting, some may think this is a deviation from the mountain operations theme of the Steep newsletter, but I would argue that is not the case. Unfortunately, as I try to promote the products I sell, MountainOffice and Medic52, I …Read More »
- It’s summer and many of us are laying back and enjoying some down time, not all are though. Those who are on the ball are deep into thinking about next year and finding a way to fill the many seasonal jobs that will need to …Read More »