Being the North American representative for MountainOffice, I could not help myself as I sat through an excellent presentation by Gary Mayo of Doppelmayr USA at the New England Summit. My curiosity wandered to the question, what is the difference between Europe and the USA, the presentation sort of emphasized that for me. Some facts that Gary shared: See chart below.
My curiosity wondered if this same percentage level of older lifts existed in Europe, especially the Alps. I haven’t fully researched but my experienced intuitive answer would be no, but then I’d ask, why not? Immediate response will be, well in Europe the governments pay for everything; somewhat true, but not the complete answer. My take would be that the culture of lifts is very different, their importance as part of the ski company is at a much higher level of consciousness than in the USA. The regulatory management of lifts in Europe is more detailed and one could say onerous than here. MountainOffice came to be because of this culture. Ski companies wanted a tool that gave them the capability to manage the maintenance and documentation of each lift, in fact each component within the lift. This enabled the ski companies to develop life cycle analysis that indicated when a lift should be cycled out and replaced.
Certainly Gary did not advocate for MountainOffice, but he did advocate for the importance of record keeping and documenting information about different components within the lift, an example being gear boxes in older lifts. He, without a doubt, suggested tracking each major component of a lift, knowing the costs involved in maintaining that component, lead times for replacement and projecting the life of the component.
MountainOffice does not perform magic but if you want to start a 21st century lift maintenance management system, MountainOffice is the only tool created with that objective. It is simple to use yet powerful enough to handle all you can throw at it.
A thought for the upcoming winter – what will it look like?