In a meeting yesterday and we were discussing the challenge of finding good LIFT MECHANICS. Knowing that a local technology company was laying off staff with electrical skills, especially as it relates to controls, I made the suggestion to reach out this company. The response was “We already have one of those guys. He wants to work 9-5 – and he doesn’t like the cold”.
This made me think about the hiring process and whether there had been training on how to increase success in finding the right person for open positions. In this scenario, lift mechanic, skill is very important, but in my opinion, talent and attitude override skill. In taking the example above ; if the potential employee has the talent of knowing low voltage electricity and controls, and has an attitude that fits with the culture of the lift maintenance department, he/she will gain the skills needed to perform at the levels desired. Knowing how to hire for the culture fit and attitude is the talent the hiring manager needs to develop. Here is a source for questions to be asked in various situations, may help you in making the better hire. Most importantly speak to your Human Resource department about getting training in making better hires, it is the place to begin the improvement process and make your department’s daily work life for the better.